Job: PGBA Claims Customer Service Representative II
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* This position is located on-site in Florence, SC.
* Responds to routine correspondence and telephone inquiries pertaining to claims or appeals.
* Identifies incorrectly processed claims and completes adjustments and related reprocessing actions.
* High school diploma or GED
Required Work Experience
* Two years of customer service experience.
* Or one year of claims or appeals processing experience and one year of customer service experience. Customer service experience must be in a call center environment.
Required Skills and Abilities
* Good verbal and written communication skills.
* Strong customer service skills.
* Good spelling, punctuation and grammar skills.
* Basic business math proficiency.
* Ability to handle confidential or sensitive information with discretion.
* Good computer skills.
* Strong knowledge of word processing and spreadsheet applications.
Work City Florence
Work State SC
Blue Cross & Blue Shield of South Carolina Jobs
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